| Service | Telephone |
|---|---|
| Medical help/SAMU | 15 |
| Police/Police Nationale | 17 |
| Fire & accident/Sapeurs Pompiers | 18 |
| SOS - all services (calling from a mobile) | 112 |
The caller must:
State the location where assistance is needed
State their name and telephone number
State what happened, and if it is still happening
State how many people need help
State if there are weapons involved
All emergency numbers can be reached from pay phones, without the use of a phone card or money.
The number 112 can be dialled to reach emergency services - medical, fire and police - from anywhere in Europe. This Pan-European emergency number 112 can be called from any telephone (landline, pay phone or mobile cellular phone). Calls are free. It can be used for any life-threatening situation, including:
Serious medical problems (accident, unconscious person, severe injuries, chest pain, seizure)
Any type of fire (house, car)
Life-threatening situations (crimes)